CHARLES Electric Sofa

Shipping Time Estimate

• Orders ship within 48 hours from our Quebec warehouse.
  
• Typical delivery window is 3–21 business days, depending on location.
  
• For smaller parcels (under ~66 lbs), a Canada Post tracking number is provided once shipped. Larger items are scheduled deliveries.
  

Return Eligibility

In cases where a return exception is granted, the following conditions apply:

• The item must be unused, unassembled, and in its original packaging
  
• The return request must be made within 10 days of delivery
  
• Clear photos and a detailed explanation of the issue must be sent to: info@liquidationdeluxe.com
  
• Return shipping (if applicable) is at the customer’s expense
  
• A 15% restocking fee may apply

Non-returnable Items

Returns will not be accepted for the following:

• Items accepted at delivery without any claim or note of issue
  
• Items that have been assembled, used, or modified
  
• Products marked as “Final Sale” or “Clearance”
  
• Delivery and storage fees are non-refundable